Track Your Shipment
While the majority of our shipments go smoothly, if there is an issue with a product, our refund policy ensures buyer satisfaction by either providing a full refund or ensuring they receive the product they originally ordered.
Enter Your Order Number & Check Shipment Status
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Most Common Order Tracking Issues
Where Can I Track My Order?
Our shipping approach prioritizes the seamless movement of your packages within the postal system, rather than focusing solely on speed. It’s important to note that a package that is shipped smoothly, without the need for re-shipment, typically arrives at its destination faster than a package that moves quickly through the postal system but is delayed at customs. For this reason, we work with several small carriers, and the best place to track your package will depend on the specific carrier used for your shipment.
Your order was shipped via USPS Priority Mail or Priority Mail Express. To efficiently track your shipment, we recommend that you visit the USPS Tracking page.
Typically, a USPS tracking number consists of 22 digits, although the number of digits may vary depending on the specific service we use.
Your order was shipped via India Post (LPxxxxxxxxxIN). The best place to track your shipment is directly on the USPS Tracking or Australia Post website after 10-14 days since your item was shipped.
Additionally, you can track all of your shipments at 17Track.
Your order was shipped via Emirates Post (RRxxxxxxxxxAE). For the most reliable tracking of your shipment, we recommend that you visit the 17Track website.
If it has been 10-14 days since your order was shipped and has arrived in your country, you may also want to check the website of your local government postal service for more accurate tracking information.
Your order was shipped via Sweden Post (LExxxxxxxxxSE). The best place to track your shipment is directly on the this specialized website.
It will appear on the USPS website only when it arrives in the US (after a minimum of 7-10 business days).
Packages shipped via Sweden Post pass through US customs easily. However, they may not have real-time tracking updates.
The standard route for this shipping option is from Singapore to the US via a sorting hub in Sweden.
Additionally, you can track all of your shipments at 17Track.
Your order has been shipped via India Post (RMxxxxxxxxxIN). For the most reliable tracking of your shipment, we recommend that you visit the Royal Mail website after a period of 10-14 days from the date of shipment.
You also have the convenience of tracking all your shipments through the 17Track platform.
Your order has been shipped via Royal Mail. For the most accurate tracking of your shipment, we recommend that you visit the Royal Mail website approximately 1-2 days after your item has been shipped.
Your order has been shipped via EMS India Post (EAxxxxxxxxxIN). For the most accurate tracking of your shipment, we recommend that you visit the India Post website.
If it has been 10-14 days since your order was shipped and it has already arrived in your country, you may also want to check the website of your local government postal service for more accurate tracking information.
You can also track all your shipments conveniently through the 17Track platform.
For the most accurate tracking results, we recommend that you visit your government postal service’s website.
In addition, you have the convenience of tracking all your shipments through 17Track.
Your order was shipped via Singapore Post (LPxxxxxxxxxSG). For the most accurate tracking of your shipment, we recommend that you visit the Singapore Post website.
If it has been 10-14 days since your order was shipped and it has already arrived in your country, you may also want to check the website of your local government postal service for more accurate tracking information.
You can also track all your shipments conveniently through the 17Track platform.
Your order has been shipped via Bpost International (LDxxxxxxxxxBE). For the most accurate tracking of your shipment, we recommend that you visit the Bpost website after 10 days from the date of shipment.
Please note that tracking information will not be visible on your national postal service’s website until the package arrives in your country, which typically takes approximately 2 weeks.
While packages shipped via Belgium Post International generally clear customs smoothly, it’s important to note that real-time tracking updates are not always available.
The standard shipping route for this option involves transit from Singapore to the USA or Australia, with a sorting hub in Belgium.
In addition, you can conveniently track all of your shipments using the 17Track platform.
Your order has been shipped via Swiss Post (LPxxxxxxxxxCH). For the most reliable tracking of your shipment, we recommend that you visit the Swiss Post website.
If it has been 10-14 days since your order was shipped and it has already arrived in your country, you may also want to check your local postal service’s website for more detailed tracking information.
You can also track all your shipments conveniently through the 17Track platform.
Your order has been shipped via French Post (LKxxxxxxxxxFR). For the most reliable tracking of your shipment, we recommend that you visit the Asendia website.
Please note that tracking information will not be available on the USPS website until the package arrives in the United States.
While packages shipped via Asendia typically clear U.S. Customs smoothly, it’s important to note that real-time tracking updates are not always available.
The standard shipping route for this option includes transit from Singapore to the U.S., with a sortation hub in France.
In addition, you have the convenience of tracking all your shipments through the 17Track platform.
To get the latest tracking updates, enter your tracking number below, click the Track button, and select one of the options below.
Frequently Asked Questions
Depending on our inventory levels, strict quality controls, the shipping option you select, and your geographic location, you should receive your tracking information between 12 hours and 2 business days.
We ship our generic medications worldwide. Depending on your location, we may ship from different warehouses, which may affect your delivery time.
Depending on your exact location in the U.S., domestic delivery will take 3-4 business days. Orders are typically shipped within 12 hours of receiving payment and take an additional 24 – 72 hours to arrive. Deliveries to cities are usually faster. More rural locations may take up to 5 days.
International orders shipped from Singapore, Dubai or India usually arrive within 2-3 weeks. Many orders arrive faster. Deliveries to urban areas tend to be faster, while more remote or rural locations may require up to 5 weeks for delivery.
International delivery times can be unpredictable and beyond our control, depending on various factors such as U.S. customs delays, cargo flight schedules, and other elements related to overseas shipping. However, you can roughly estimate your delivery time as follows:
International shipping usually takes 7-10 business days. In addition, customs clearance usually takes 2-3 days, but can sometimes take longer. Finally, in-country transit time can range from 2-5 business days, depending on the efficiency of your local postal service.
We guarantee that all orders will arrive within 30 business days to ensure customer satisfaction. This timeframe is intentionally wide to allow for various logistical factors beyond our control. You can be assured of our commitment to deliver your order within a reasonable timeframe.
You may receive your tracking number relatively soon after you place your order, but it will take some time for it to be available online.
Your order details may not be visible in the tracking system until your shipment reaches its destination country. As a result, you may receive messages such as “Tracking details not found”, “Tracking number does not exist”, or “Pre-shipment”.
Full tracking may not always be available for shipments using Asendia and India Post options. However, it’s worth noting that they tend to pass through customs smoothly and are rarely confiscated.
Unfortunately, some shipments may not have tracking updates at all. This occurs as global postal carriers strive to streamline and expedite their processes, which may include skipping package scanning.
Tracking information for U.S. domestic orders is available within 24 – 72 business hours after payment is received.
After receiving your tracking number, we recommend waiting 5-7 business days before attempting to track your shipment. Once your tracking number becomes active, an additional tracking notification will be sent to you via email. You will also receive automatic email and SMS updates as your order progresses.
Once your package arrives in your country, it’s recommended that you use your local government postal service (e.g., USPS, Australia Post, Royal Mail, etc.) for tracking, as they typically provide more comprehensive and frequent updates. In addition, you have the ability to track all of your shipments through 17Track.
Customs clearance is a mandatory process for all goods crossing international borders. While it usually takes 2-3 days, occasional delays at customs can extend this period to up to 14 days, which may result in a delay in receiving your items.
If you believe your order is stuck or experiencing problems, please submit a support ticket for further assistance.
We prioritize customer confidentiality in all of our packaging. The packaging will not reveal its contents or price, ensuring discretion at all times.
Typically, our packages do not require a signature upon delivery as we prioritize non-contact delivery. Whenever possible, your package will be left securely at your location and we will attempt to deliver it directly to your mailbox.
However, packages with an ‘EA’ suffix formatted as RRxxxxxxxxxAE will require a signature. If no one is available to receive the package, it can be picked up at your local post office the next business day.
If your order does not arrive within the specified timeframe, contact our customer support team for an urgent status update and, if necessary, to have your order reshipped.
It took 12 days from the date of purchase to my doorstep in Minnesota. ModafinilUSA has the fastest delivery time out of all the vendors and express mail was free. I am more than happy with my purchase and especially with the speed of delivery compared to other vendors out there.
Received package earlier than expected delivery date, in good condition. I only had to pay for delivery of free samples, no problems with customs or postage and I received regular updates by email.I recommend getting the free samples of both to see which one works better for you. Will buy again.
Ultimate Privacy
When Will You Receive a Tracking Number for Your Package?
Upon placing your order with BuyGenerics, we immediately start processing it. Within 24–48 hours, you will receive an order confirmation email containing your order tracking number and instructions on how to track shipment. This code is your key to staying updated on the status and location of your parcel.
However, note that there may be a brief delay before you can access your shipment information. After your package arrives in the destination country, you’ll be able to retrieve the shipment details using the given parcel number.
As a tip, it’s crucial to provide an accurate email when buying drugs from our online pharmacy. This ensures clear and effective communication throughout the purchasing process. By doing so, you can stay informed, have your questions addressed promptly, and relish a seamless and secure ordering experience.
How to Determine the Courier Service by Tracking Number
When you receive an order number, it’s essential to know which courier service is handling your shipment.
Different courier services have specific formats for their package codes. Familiarize yourself with the formats commonly used by popular carriers like FedEx, UPS, DHL, USPS, and others. For instance, FedEx order numbers come in different formats based on the service and package type. For FedEx Express, reference numbers consist of 12 digits starting with 3, a 2-digit service code, and a 9-digit shipment number. FedEx Ground (the US and Canada) order numbers have 15 digits with no letters, hyphens, or spaces.
Besides, when monitoring your order, it’s crucial to follow the specific tracking guidelines based on the suffix in your shipment number. Orders with an FR suffix (e.g., LKxxxxxxxxxFR) should be traced directly on the Asendia website, appearing on the USPS site only upon reaching the US. Asendia shipments, which travel from Singapore to the USA via a sorting hub in France, usually pass through US Customs smoothly, although real-time updates might be limited.
For orders with an EA suffix (e.g., RRxxxxxxxxxAE), tracking should be done on the 17Track website. Orders marked with an SG suffix (e.g., LPxxxxxxxxxSG) require monitoring on the SingPost website. IN suffixes (e.g., EAxxxxxxxxxIN or RMxxxxxxxxxIN) should be traced directly on the India Post website, and orders with a CH suffix (e.g., LPxxxxxxxxxCH) should be monitored through the Swiss Post website. Nonetheless, you can opt to use Aftership’s worldwide monitoring tool to track order.
Once your order has reached your country, utilizing the local postal service provides the most accurate monitoring updates. Alternatively, you can trace all your shipments collectively through the 17Track platform for convenience and efficiency.
Your Tracking Number Is Invalid...What Should You Do?
Encountering a situation in which you can’t find your order’s shipping details can be a bit disconcerting, but there’s no need to fret. Monitoring systems, while generally reliable, can experience occasional discrepancies or delays for various reasons. Below are some of the reasons you might not be seeing shipment information and what you can do about it:
- typos in the order number: It’s a good idea to ensure that the shipment code you’ve entered is accurate. Make sure it matches the one sent to you via email you use to complete orders from our e-pharmacy. Even a small typo can prevent you from accessing your order’s shipping details;
- possible courier service delays: Sometimes, real-time tracking updates may be delayed due to issues within the courier service’s system. In such cases, waiting for a few hours or until the next business day often reveals the necessary updates;
- customs clearance procedures: International shipments might be in the process of going through customs clearance. This procedure can occasionally lead to delays in order number tracking. However, rest assured that shipping details typically become available once the package successfully clears customs;
- technological hiccups: Sometimes glitches in the system can interrupt the monitoring process of your order. The good news is that these problems are typically short-lived and swiftly resolved by the courier service’s IT unit.
While it’s understandable to want immediate shipment updates for peace of mind, remember that your order is still on its way to you. The monitoring system is intended to offer clarity and visibility throughout the shipping journey. Yet, occasional delays or technical issues are indeed inherent aspects of the shipping process.
If you are worried about the lack of shipment details or if you simply need more information about your order, don’t hesitate to reach out to our customer support team. Our representatives are available to aid you promptly, providing any essential information and addressing any questions or concerns you may have. Your satisfaction is our priority, and we’re here to ensure you have a smooth and worry-free parcel shipping experience.
Is It Possible to Track Package Without a Tracking Number?
Monitoring the status of your package requires the unique number provided in your confirmation email. This specific code is crucial, as it grants you access to real-time updates regarding your order’s location and delivery status. Our online pharmacy’s tracking tool is designed to facilitate this process, enabling you to monitor your shipment effectively. Unfortunately, if you don’t have a reference number, you cannot trace your package.
Buy Generics – Affordable Online Pharmacy & FDA-Approved Meds
Affordable Online Pharmacy & FDA-Approved Meds
At BuyGenerics.com we stand as the leading online destination for generic prescription medications. Our wide selection includes but is not limited to Ivermectin, Zopiclone, Fluconazole, Metronidazole, Hydroxychloroquine, Azithromycin, Finasteride, Doxycycline, Carisoprodol (Soma), Tretinoin and Gabapentin. We’re committed to providing you with the highest quality as well as most competitive prices so you get the best value for your healthcare dollar.
Your privacy and security are of the utmost importance to us, which is why we’ve implemented advanced security measures to maintain your confidentiality and protect your personal information throughout the order process.
BuyGenerics is your reliable provider for shipping FDA-approved medications directly from India to your doorstep, discreetly and efficiently.
In appreciation of your choice to trust BuyGenerics, we’re pleased to offer a special introduction to our quality products with 30 free ED pill samples, including Cialis, Viagra, and Levitra. To take advantage of this offer, simply request “Free ED Samples” in the comments box during checkout and we’ll add this gift to your purchase.
Choose from our bestsellers available for international shipping and select products such as ED pills or modafinil shipped within the USA via USPS, the UK via Royal Mail, or Australia via Australia Post.
BuyGenerics.com
1705 Edgewater Dr
Orlando, FL 32804
United States
Shipping FAQ
BuyGenerics provides a hassle-free shopping experience for our customers around the world, especially serving the USA 🇺🇸, UK 🇬🇧 and Australia 🇦🇺 with customized shipping options. For international deliveries, we navigate through global cargo hubs such as Dubai, Paris, or Singapore, ensuring a smooth customs process, with most deliveries completed in 2-3 weeks, and sometimes even between 7-10 days for expedited arrivals.
Our international express shipping option comes with a $39 charge or is free on orders over $170 and includes full tracking capabilities. Domestic shipping rates vary and are presented at checkout, with the cost included in the domestic product price. This higher rate covers the importation and local handling of generics, promising easier customs navigation and faster delivery. UK customers can expect Royal Mail service, Australian orders are handled by Australia Post, and US deliveries come via USPS, offering access to select products such as ED medications and modafinil—a stimulant approved for narcolepsy that is often prescribed for off-label indications.
SAFE & SECURE PAYMENT OPTIONS
At BuyGenerics, we prioritize your security with a variety of payment options. We accept all major debit/credit cards including MasterCard, American Express, and Visa. US customers can also use Zelle, ACH transfers, eCheck, and Bill Pay for seamless transactions. For our UK and Australian customers, we offer the convenience of Faster Payments, PayID, and Poli, respectively.
PayPal is an additional worldwide payment method, subject to availability and applicable fees due to their strict guidelines for online pharmacy transactions.
For credit card payments, enhanced security measures including KYC verification or phone checks may be implemented to ensure that your purchase is protected. Please note that the availability of credit card payments is dynamic and may vary.
Affordable Online Pharmacy & FDA-Approved Meds
Ordering generic medications online is completely legal and safe for your own use in places like the USA, UK, Australia and many other countries. We ship your medications quickly and keep them private, making sure they get to you without any hassle.
DISCREET PACKAGING & RELIABLE DELIVERY
We follow all the rules to make sure your order goes smoothly. Each package has a customs note stating that the items are dietary supplements and 97% of the time they pass without a hitch. If there is ever a mix-up and your package doesn’t show up, we’ll resend it for free, no hassle.
Ordering a lot, like over 500 pills? We’ll break it up into several packages to get it through customs faster.
And here’s a tip to save big: Pay with bitcoin or other cryptocurrencies and automatically get 20% off your purchase, every time – no special codes needed.
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