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Store Credit FAQ

In certain situations, it may not be possible to issue a cash refund for your order, especially when refunding a payment made through PayPal. However, if you have an issue with your order and a cash refund is not possible, we offer an alternative solution – store credit that never expires.

Rest Assured, Your Store Credit Will Never Expire

  • Log In to Your Account First

    When using your store credit during checkout, ensure that you are signed in to your account using your registered email address. In case you encounter any sign-in issues, you can easily reset your password to regain access to your account. If you require assistance with password reset, feel free to reach out to our customer support, and we'll promptly send you a link to reset your password.

  • Check Your Wallet Balance

    Your store credit will be added to your ModafinilUSA account and can be used for future purchases. This credit can be combined with promotional offers to save money on your next order. When we apply Store Credit to your account, it will automatically be deducted from your next purchase, requiring no action on your part. To view your Store Credits, simply log in to your ModafinilUSA account and navigate to the "My Wallet" tab, where you can see credits waiting to be used for your next shopping experience.

  • Never-Expiring Store Credit: Automatically Applied at Checkout

    Rest assured, your store credit at Afinil never expires and will be automatically applied when you check out. If your order exceeds your store credit, you'll only be charged the difference. Conversely, if your order amount is less than your credit, the remaining balance will stay in your Afinil account, ready for your next shopping spree whenever you're ready. Your funds are secure, and your store credit will always be available for use.

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Frequently Asked Questions

Upon receiving your refund request, if we cannot process a cash refund, we’ll issue a full store credit, including shipping fees, to your account. You’ll receive a confirmation email notifying you of the credit in your store account. When you’re ready to place another order, your store credit will be available for use. During checkout, your store credit will be automatically applied. If your order total exceeds your store credit, you’ll be charged the difference. Conversely, if your order total is less than your store credit, the remaining credit balance will be kept in your ModafinilUSA account.

Even if your store credit balance is not enough to cover your order total, you can still place an order. If your order total exceeds your store credit, you’ll only be charged the difference.

Yes, you can use a specific amount of your store credit. For instance, if your order total is $49 and your store credit balance is $159, your remaining store credit balance will be $110.

To use your store credit, you must have a registered account and be logged in during checkout.

You can view your store credit balance in your Wallet. Simply login to your account, click the Wallet tab, and then click the Wallet link to see your available store credit balance.

To use your store credit balance during checkout, follow these steps:

  • Sign in to your account.
  • Add desired products to your Cart and proceed to Checkout.
  • You will automatically see a Wallet payment method with your available store credit balance.
  • Select the Wallet payment option to activate your store credits.
  • Complete the checkout process to submit your order.

You have the option not to use your store credit balance and save it for later. During the checkout process, you can choose any desired payment method, including your Wallet, which holds your store credits.

If you need assistance with wallet balance withdrawal, refunds, or non-delivery issues, please don’t hesitate to contact our customer support team. Our customers are protected by our 100% satisfaction guarantee.

What Is the Current Amount of My Store Credit Balance?

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