Support Icon

Contact Our Top-Notch Support Team

Thank you for your interest in BuyGenerics, your leading supplier of high quality generic medications from India. If you have any questions about our offerings, need assistance with your purchase, or would like to provide your valuable feedback, our team is ready to assist you. Our Help Center is a rich resource with detailed billing and shipping guides, as well as answers to frequently asked questions.

Before Contacting Us...

  • Need Quick Answers? Visit Our Help Center for FAQs & More

    For order status inquiries, tracking dilemmas, payment concerns, or other common questions, our comprehensive Help Center is equipped with detailed guides and supportive videos for your convenience. We've streamlined the process so you can easily access the information you need. If the Help Center doesn't solve your problem, or if you need further assistance, please feel free to open a support ticket with our responsive team.

  • Have Your Order Reference Number Ready

    To ensure a quick and effective response to your request, please select the appropriate category when submitting a ticket and provide a brief description in the comments section. This step is critical because it allows us to quickly identify and address your specific needs.

  • No More Calls: BuyGenerics Offers Exclusive Online Support

    Our dedicated online support team is available around the clock to assist you, ensuring that you'll receive a response to your questions within 12-24 hours. Because BuyGenerics is entirely web-based, we do not offer telephone support. We appreciate your patience and understanding as we work diligently to meet your needs.

Customers Community

Frequently Asked Questions

For more information about our products and services, please visit our Product FAQ, Billing FAQ, Shipping FAQ, and Order Tracking information pages. If you have additional questions, please visit our Help Center and fill out the contact form if necessary.

At BuyGenerics we take pride in offering a uniquely customer-focused support experience that sets us apart from other Modafinil suppliers. Our entire operation is based in the USA and is staffed by specialists who are native speakers of American English, ensuring clear and effective communication. We do not outsource our customer support, ensuring consistent and high quality service.

Our approach to customer service is very different from many providers based in India, Asia or Eastern Europe who, as candid feedback on platforms such as Reddit suggests, sometimes fail to meet customer expectations. We strive to be the exception, prioritizing a support experience that our customers find reliable and superior. We’re committed to making the quality of our customer support as laudable as the products we sell, and we believe the difference is not only apparent, but appreciated.

We understand you might be seeking various forms of customer support, but at BuyGenerics, our support is provided exclusively online. This approach enables us to ensure a high level of service quality and faster resolution of issues.

We’re committed to responding to customer queries in under 6 hours on average, with a guarantee that all tickets will receive a response within 24 hours, including weekends.

This online-focused strategy is integral to our business model, as it helps us minimize operational costs. These savings are then passed on to you, our customer, resulting in lower prices across our entire product range.

The quickest way to get in touch with us is by using our Zendesk support ticketing system. We suggest first checking our Help Center as it contains answers to many frequently asked questions.

If you need assistance beyond what is available in our Help Center, please don’t hesitate to submit a support request.

As part of the ModafinilXL family, BuyGenerics upholds the same standard of exceptional customer service that has positioned ModafinilXL as the leading online supplier of Modafinil worldwide. We pride ourselves on our fast response time, averaging less than 6 hours, and we commit to responding to all inquiries within 24 hours – even on weekends.

Rest assured, our online support protocol is designed with your safety in mind. We only ask for the information necessary to process your transactions, and do not solicit personal or sensitive information. We’ll only initiate communication to confirm credit card details or to update you on the progress of your order, and we’ll only reach out for further dialogue if you’ve first contacted us.

Ultimate Customer Support 24/7

Reading Reviews Icon
Support Icon
Max Response Time
24-48 Hours
Average Response Time
12 hours
Buy Generics USA Online Pharmacy Contact Details

No Visitors Allowed

India Office Location 🇮🇳

Municipal Office Building
King Edward Road, Jagannath Bhatankar Marg
Parel East, Gautam Nagar, Dadar East,
Mumbai, Maharashtra 400012, India

Open to Visitors: 9am-6pm Monday-Friday.

We welcome you to tour our main international warehouse and packing center, the heart of our operations since 2012. This invitation is extended to give you a first-hand look at where and how your orders are meticulously handled and shipped, reflecting our commitment to transparency and customer trust.

US Office Location 🇺🇸

1705 Edgewater Dr
Orlando, FL 32804
United States

Absolutely no visitors allowed.

Our domestic warehouse is located within an industrial zone – a hub of activity where our leading, technologically advanced Modafinil online pharmacy operations are concentrated. In this space, where security and efficiency are paramount, we maintain a strict policy that does not allow visitor access. Fully embracing the digital age, we handle all customer interactions and operations online, which allows us to communicate and resolve issues quickly and competently, keeping our service at the forefront of the industry.


+1 407 532 9292 (no phone support)

Email Address

Select the fields to be shown. Others will be hidden. Drag and drop to rearrange the order.
  • Image
  • SKU
  • Rating
  • Price
  • Stock
  • Availability
  • Add to cart
  • Description
  • Content
  • Weight
  • Dimensions
  • Additional information
Click outside to hide the comparison bar
What are you looking for on


Purchase 300 ED pills for $0.83 each and get free express shipping worldwide.